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Shipping and Delivery
If you place your online order by 12:00 PM (EST) Monday - Thursday your order should ship the same day. Orders placed after 10:00 AM (EST) on Friday will ship on Monday. Our shipping options including delivery days are based on business days (Monday-Friday). Shipping options and pricing are displayed during the checkout process. You may select the shipping method and cost that best fits your needs.
Orders may be tracked online by logging in with your username and password. If you have any questions about the status of your US order, please contact us using our contact form or call (603) 598-2617.
System Requirements
Our Computer Based Training products are stand-alone software. You do not need to be running the associated Autodesk product in order to take advantage of our training and support tools.
Hardware Requirements for our CBT products include:
Our Guarantee and Return Policy
If you are not totally satisfied with the product we have a 30-Day Money Back Guarantee. We will gladly give you a full refund of your purchase price (less shipping costs). Please Note: Once the tutorial has been authorized, it is no longer returnable or refundable. However, you are able to view portions (up to 10% of the number of lessons) of the tutorial prior to authorization.
If for any reason there is a material defect with your CBT, the same will be replaced at no charge.
Please be sure to review the system requirements before purchasing the CBTs.
Educator and Corporate Discounts
Quantity discounts are available to corporations, government agencies, and educators.
We offer various discounts for the online products. Please visit our corporate Home Page and view the tab pertaining to your type of organization.
License and Registration
Every CBT needs to be registered in order to authorize the product for continued use. Registration is specific to the PC onto which the CD is loaded. Authorization is restricted to the number and type of licenses purchased.
Single User License - May be purchased instantly online.
A nontransferable single-user license that permits the purchaser to install the CBT content on no more than (2) computers in order for the purchaser to use the tools at home as well as the office. Duplication, sharing, multiple installations and/or electronic transmission of any content are in violation of 4D Technologies license agreement and U.S. Copyright and International Copyright Laws.
4D Technologies Direct Licensing Agreements
With the purchase of an 4D Technologies Computer Based Training (CBT) User License as described above, the product may only be used in its original form and delivery presentation. 4D Technologies products may not be leased, rented, downloaded or used in any manner that may violate the copyright of 4D Technologies or its authors. The product may not be disassembled into smaller parts and may not be copied to any media, disk drive, or CD-ROM for distribution. Duplication, alteration, modification, reverse engineering, decompiling, disassembling, or reproduction in any way is strictly illegal and will be prosecuted to the full extent of International Copyright Laws.
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